Contact
Email is the only channel, and we answer every message.
Questions, refunds, account problems:
support@solvir.netWe reply within two business days, usually sooner.
Hours
Monday to Friday, 09:00 to 18:00 China Standard Time (UTC+8). Email sent outside these hours is answered the next working day.
There's no phone support.
Mailing address
Chen Xuanzhao (sole proprietor)Shangchuan Village, Xixiang Subdistrict
Bao'an District, Shenzhen, Guangdong
People's Republic of China